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Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Search FAQ topics

 

  • What happens after I place the order?
     

    • Once your online order is successfully placed, you will receive an order confirmation by e-mail. The product or license information is delivered separately to the e-mail address you entered with the order, along with special instructions on how to use it. If you buy a physical product, you will receive a separate message from product manufacturer with the delivery details. If you do not receive any messages from 2Checkout (now Verifone), please also check your Junk or SPAM folder.


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Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.