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Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Search FAQ topics

 

  • How can I get a refund for my order?
     

    • To request a refund, please send a message to support@2checkout.com with your 2Checkout order number and the reason you’d like to cancel the order. We’ll review your request and get back to you with an answer as soon as possible.


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Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.