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Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Search FAQ topics

 

  • I ordered a Back-up CD/DVD. When can I expect to receive it?
     

    • From the moment the payment is successfully finalized, it takes roughly 24 hours for a CD to be manufactured and shipped.

      The average shipping time varies by the customer’s location:

      • For USA: 7 business days
      • For Europe: 9 business days
      • For the rest of the world: 21 business days


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Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.