Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher

Search FAQ topics


  • I have lost my licensing information. How do I retrieve it?

    • To retrieve your product information, access your 2CO myAccount and go to the "My Products" section. You can find the license codes for your purchased products there.

      For some products, the delivery is done by the software manufacturer directly, not by 2Checkout. In these cases, please reach out to the manufacturer directly or contact 2Checkout at for assistance.

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Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.