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Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher

Search FAQ topics


  • How long does it take to process a GDPR-related request?

    • You will receive a response within 30 days of submitting your request.

      If your request cannot be solved within the initial 30-day deadline, we will make sure to let you know in due time that additional research/information is needed.

      If you have any inquiry regarding GDPR, please send a message to dpo@2checkout.com.

    Your rating:
Your Order Status
This section allows you to track one of your orders and view its status in real time.
Email address

Order no.

Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout System (2CO) and receive its details.