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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Order

Billing and Online Payment Assistance

Delivery

Support

Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » 2CO myAccount & Subscription Management
  • 2CO myAccount is a self-service portal that centralizes all your shopping activity in our system. Access to 2CO myAccount is available online at https://secure.2co.com/myaccount.

    You can use the account to:

    • view your complete order history
    • download invoices
    • retrieve license keys
    • renew your subscription
    • stop the automatic renewal of your service
    • find the support details for the product manufacturer
    • edit all your personal and billing information


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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.