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Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
How to create an account?
 

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2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » 2CO myAccount & Subscription Management
How can I stop subscription payments (cancel automatic renewal)?

  • If you purchased a subscription with automatic renewal, you will be informed at least 7 days before it expires about the date of the upcoming charge and the amount you will be charged.

    You can stop automatic renewals anytime by simply logging into the My Products section of your 2CO myAccount (available here) and clicking the "Stop automatic license renewal" link beneath each product with this option enabled.

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Top Questions
What is 2CO myAccount?
How do I register for 2CO myAccount?
How can I stop subscription payments (cancel automatic renewal)?
Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.
Continue to order lookup