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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Order

Billing and Online Payment Assistance

Delivery

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Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
Language:
Support Home » Delivery
  • From the moment the payment is successfully finalized, it takes roughly 24 hours for a CD to be manufactured and shipped.

    The average shipping time varies by the customer’s location:

    • For USA: 7 business days
    • For Europe: 9 business days
    • For the rest of the world: 21 business days


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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.