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Questions and answers on online payments and order issues

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The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

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Frequently Asked Questions
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Support Home » Delivery
  • If you didn’t explicitly select the Back-up CD option when placing your order, nothing will be sent to you.

    However, you don’t necessarily need a CD to use the product. As soon as the payment is successfully completed, we’ll send the licensing information by e-mail. In most cases, this e-mail will also include a download link. If there is no link present, you can download the trial version of the software from the manufacturer’s website. Once the free version is installed on your device, use the activation code from the licensing e-mail to register your product.


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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.