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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
How to create an account?
 

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Billing and Online Payment Assistance
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2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » Billing and Online Payment Assistance
How do I receive my invoice?

  • If you are ordering on behalf of a company, the invoice will be sent automatically to the billing e-mail address provided during ordering. For each completed order, a payment receipt will also be sent automatically to the billing e-mail address provided.

    To download the PDF invoice from within 2CO myAccount, you need to log in, identify your order from those listed on the dashboard and click on the invoice link.

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Top Questions
How will the charge appear on my card statement?
Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.
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