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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Order

Billing and Online Payment Assistance

Delivery

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Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » Order
  • Once your online order is successfully placed, you will receive an order confirmation by e-mail. The product or license information is delivered separately to the e-mail address you entered with the order, along with special instructions on how to use it. If you buy a physical product, you will receive a separate message from product manufacturer with the delivery details. If you do not receive any messages from 2Checkout, please also check your Junk or SPAM folder.


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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.