Shopper FAQ

Sign up | Login | +31 20 890 8080 Languages
Support | Contact | Blog | Search


Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher


Billing and Online Payment Assistance



Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
Support Home » Privacy, Security and Data Protection
  • To facilitate our global operations, we transfer information outside the European Union or the European Economic Area.

    We participate in the United States - European Union Privacy Shield and Swiss - United States Privacy Shield Frameworks. Please see our Privacy Shield Policy available at

    When we have a contract with a service provider or contractor to provide us with services or provide a service on our behalf, and they may have access to your personal information, we don’t authorize them to use or disclose your personal information except in connection with providing their services.

    When we share information of customers in the European Economic Area or Switzerland, we make use of the EU-U.S. and Swiss-U.S. Privacy Shield Frameworks, European Commission-approved standard contractual data protection clauses, binding corporate rules for transfers to data processors, or other appropriate legal mechanisms to safeguard the transfer.

Your rating:
Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.