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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

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Billing and Online Payment Assistance

Delivery

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Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » Privacy, Security and Data Protection
  • You will receive a response within 30 days of submitting your request.

    If your request cannot be solved within the initial 30-day deadline, we will make sure to let you know in due time that additional research/information is needed.

    If you have any inquiry regarding GDPR, please send a message to dpo@2checkout.com.

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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.