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FAQ

Questions and answers on online payments and order issues

Customer Support Area
The advantages of having a customer account
   - Print a receipt for your order
   - Re-download products purchased from an 2Checkout web store
   - Request serial numbers from a publisher
 

Order

Billing and Online Payment Assistance

Delivery

Support

Privacy, Security and Data Protection

2CO myAccount & Subscription Management
Frequently Asked Questions
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Support Home » 2CO myAccount & Subscription Management
  • To update the credit card details for a subscription, log in your 2CO account here and access the “My Products” section.

    • Access the "Update credit card info" link.
    • Enter the new card details or select one of the cards already available in your account.

    In the "Payment Methods" section of your account, you can add new cards, update expiring ones or simply remove all the cards associated with your 2CO myAccount.


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Order lookup
Why does 2Checkout appear on my credit card statement?
This section allows you to track one of your transactions, made through 2Checkout system and receive its details.